1400 Providence Hwy
Norwood, MA 02062
Taking the necessary steps to exceed customer expectations.An important component to keeping your system running smoothly is proper customer training. In addition to the detailed system documentation provided with our installations, clients also receive expert on-site training, specific to their system and requirements. Our highly skilled technicians are equipped with diagnostic tools to troubleshoot the most complex system configurations and are tasked with going the extra mile to exceed our clients’ expectations. CGL offers a fully integrated, user-friendly security management solution that is pre-engineered and designed specifically to your needs. We are proud of our extensive client roster and the solid relationships we have forged over the years. Our dedicated service department and customized service tracking tools allow us to be on hand 24 hours a day, offering superior responsive support. We service customers throughout the New England region in industries as diverse as Higher Education, Finance, Legal, Biotech and Pharmaceutical, among many others. For a complete list of industries we have worked with and are currently serving, please see Industries Served. CGL can assure clients of our industry expertise and ability to deliver a high quality and comprehensive service. We offer the most advanced technology in the market and provide a dedicated project manager for each and every installation. Backed up by 24 hour support and continuity of service, through our Loaner Program, you can trust in us to take care of your security needs.
A team with technical expertise unparalleled in the marketplace.
At CGL, every one of our engineers, project managers and technicians are experts in their field, with decades of IT experience in security systems integration. Through a delicate balance of skill and expertise, at CGL, we don’t just install your security system; we solve your business problems. We have the know-how and proven competence to ensure seamless integration of your security system at every stage of the...
What sets one company apart isn’t technology. It’s having trained, capable people who are commit¬ted to exceptional service.
Headquartered in Norwood, Massachusetts, CGL Electronic Security, Inc. has been designing, installing and maintaining physical security management systems since 1998. We deliver a quality product on time; every time. Driven by an uncompromising commitment to superior customer service, CGL has evolved into New England’s leading independent security systems...
Trained professionals that are experts in every system we install.
Design and installation are only the first steps of the security system lifespan; at CGL we believe in forging longstanding, quality partnerships with our clients. Ensuring your security system remains fully operational is our primary concern. We continually invest in the formation and training of all our employees, ensuring that they have the tools and knowledge necessary to provide an exemplary service to our...
An onsite, fully-stocked warehouse of inventory, allowing us to combine technology with speed.
In order to minimize the impact caused by system outages, at CGL we maintain an onsite, fully-stocked warehouse of inventory, with more than half a million dollars of product in our facility at all times. This not only results in faster service with less downtime, but also lowers upkeep costs for our clients.
A commitment to you as solid as the systems we install.
Our state-of-the-art repair facility allows us to expedite product reparations and minimize shipping delays. Unlike many of our competitors, we maintain your factory warranty and have the capacity to resolve the problem in house, without having to order parts externally. In the majority of cases, we can repair faulty products within 48 hours, meaning less wait time for you and uninterrupted security service.
Specially designed tracking tools to provide rapid and thorough response.
Once installed, your system is fully backed by CGL’s Service Management System. Our award-winning tracking system maintains comprehensive records of every aspect of your system: inventory, warranty status, service dispatch, and more.
Part of a trusted, global network.
CGL is a proud member of Security-Net; a select group of independently owned, and professional security systems integrators around the globe.
Taking the necessary steps to exceed customer expectations.
An additional backup resource, ensuring continuity of service.
24/7 capacity to make sure we’ve got you covered.
CGL has you continuously covered, day and night. Even the best equipment can malfunction at times and, in those rare instances when it does, we are on hand 24 hours a day, 7 days a week. CGL technicians are certified by our manufacturers, resulting in a highly capable team armed with the knowledge to handle any situation.